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DoorDash CEO: Customer Obsession, Surviving Startup Death & Creating A New Market

Y Combinator · Talk · 2025
DoorDash CEO: Customer Obsession, Surviving Startup Death & Creating A New Market
Why founders recommend itDoorDash CEO Tony Xu describes how the idea came from following a macaron shop owner around for a day, how the founders manually did every delivery to learn the business, and how customer obsession (refunding…
talking to usersdo things that dont scalestartup ideasfundraisingresilience

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